Refund policy

Unfortunately, as perishable goods and some flammable liquids, we regret that we do not offer returns or refunds on our products, unless due to defect or fault.

If faulty, please contact us on 01841 540 050 or email twinfinshop@southwesterndistillery.com detailing the nature of your fault. If you have returned the product(s) to us because they are faulty or misdescribed, once we have investigated and approved the matter, we will endeavour to replace/exchange the faulty goods as soon as possible.